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Technology
integration into higher education
institutions. Internal and External Factors.
Technology
has changed the way instruction is delivered on the campuses of colleges and
universities, especially in terms of online instruction. According to a recent
report funded by the Sloan Foundation, Allen and Seaman (2008) found that
almost two-thirds of all higher education institutions in the United States
offer online courses and/or programs in order to remain competitive with other
institutions of higher learning and to fulfill the diverse needs of today's
busy students. More and more universities are providing faculty with the tools
necessary to incorporate technology into the classroom and move their courses
into an online environment. Many instructors take advantage of the new
techniques and opportunities made available through online technologies and use
them regularly, while others tend to rely on the more traditional methods of
delivering course content. For example, Professor Green has taught both online
and traditional courses for over three years. He incorporates technology into
the majority of his coursework: posts student assignments and documents in the
course management system (CMS), uses presentation software and Internet
resources, where appropriate, to supplement his lectures, and has moved many of
his courses entirely online. He also requires students to contact him through
email regarding problems and questions. The purpose of this case study was to
investigate faculty perceptions of the usefulness and importance of online technologies,
the factors that contribute to the decision of a faculty member to use or not
to use the online course management system, and the barriers that exist which
make the use of online technologies difficult.
Internal Factors
The
most common internal factors that influence an instructor’s decision to
incorporate technology in teaching are individual beliefs (Albion & Ertmer,
2002), feelings of anxiety (Dusik, 2000), fears, preferences and perceptions
(Grasha & Yangarber-Hicks, 2000) and feelings of competence (Dusik, 2000). The
decision to incorporate new pedagogy into teaching is attributed to the
instructor’s feelings about themselves and what they have previously learned.
Given this, one can extrapolate that if an instructor has a positive attitude or
orientation towards technology they will be more inclined to incorporate it
into their teaching.
Another
way beliefs factor into the decision whether or not to integrate technology is
the the view instructors have towards various teaching practices and styles.
Grasha and Hicks (2000, p. 3) found that teaching styles are based on “the
needs, emotions, motives, beliefs, and attitudes of the teacher and that these
teaching practices, when used positively, are the force behind student
success.” In addition, Ferguson (2004) builds on this and indicates that
teachers’ decisions to integrate technology into instruction are based on their
teaching styles and strategies. Ferguson’s study places faculty into four types
based on their use of technology in instruction: first-wave (self-starters),
second-wave (traditionalists), third-wave (careerists), and fourth-wave
(reluctants). The personal beliefs of each group encourage or hinder the use of
technology in instruction. These beliefs used to group faculty members are
often developed early in their academic career. Albion and Ertmer (2003)
explain that teachers’ beliefs about technology use are formed “during time
spent in the classroom either as teachers or students” (p. 36). Therefore,
whether faculty members form their pedagogical beliefs about using technology
while they are in school themselves, or after they begin their teaching
careers, efforts should be made to improve their interaction with technology
early in their careers.
External Factors
External
factors include faculty demographics, specifically age and gender, class size,
and institutional support. Demographics such as age and gender may be primary
factors that influence whether faculty members use technology (Cooper, 2006, p.
331). In their study, Peluchette and Rust, (2005) state that at the university
level, faculty who are in the middle of their careers can either be “allies or
stubborn opponents as their institutions adjust to competitive pressures,
revise programs to meet the needs of increasingly diverse students, and
integrate new educational technologies" (p. 201). Several reasons are
provided as to why this may be true. First of all, tenured faculty may not be
compelled or motivated to use technology. Secondly, older or senior faculty members
may not have the knowledge or training to use technology. This leads to
competency issues for older or tenured faculty, as discussed earlier in this
study.
Another
demographic factor is gender differences. According to Spotts (1997), male
faculty members tend to rate their knowledge and use of technology higher than
their female counterparts. However, female instructors take factors such as
lack of time and lack of professional advancement into consideration when
deciding whether or not to integrate technology into the curriculum. Additionally, Lumpe and Chambers (2001)
posit from their study that female instructors are more likely to believe that
external factors, such as administrators, students, equipment, and professional
development, directly influence a person’s ability to be successful with
technology.
According
to Pleuchette(2005), another external factor, class size, can negatively
influence technology use. When faculty
members use technologies such as email and chat rooms, larger classes can be
difficult to manage, especially when teaching an online course.
Institutional
support, the final external factor reviewed, encompasses a wide range of topics
including faculty development, ease of access for faculty members who wish to
use technology, policies and procedures, and support for technological issues.
Osika (2006) explained successful technology programs require support from the
entire institution. Those most successful and engaged with supporting
instructional technology, especially online technologies, were those
institutions that included technology support in their long-term strategic
plans.It is clear that successfully implementing technology, as well as
distance learning programs, into the curriculum is a complex issue facing
institutions of higher learning. This issue is complicated further by the
various factors which influence instructors’ use of technology in a classroom
setting.