THE MODERN SYSTEM OF
LEADERSHIP TRAINING
Turgambaeva
A.K.
Astana medical University, Kazakhstan
Department of management and marketing
The management is one of the most complex areas of human activity where
interpersonal relations are manifested individuals united by the production
process.
The transition to a market economy, the priority
issues of product quality and ensure its competitiveness changed the
requirements for administrative and managerial workers, raised the profile of
the creative attitude toward work and professionalism. This has led to
significant changes in the principles and practices of personnel management,
increasing their role in the organization.
Without a qualified, cultural, knowing their
business administrative staff unthinkable deep qualitative changes in
management. Like in the various sectors of activity in the health system and in
acute need of leadership training.
The main problem of administrative staff in the health care system in Kazakhstan, as in all countries of the former
Soviet Union – the professional managers in the field of medicine are not
prepared. Managers of health facilities have always been appointed from among
physicians, or specialists. A good therapist or, more often, the surgeon became
the first head of the department, after - the deputy chief physician, and then
the chief physician. The next step - the departments and the Ministry of Health.
All management in the health care system starting with the minister - it is the
doctors. What is fundamentally wrong - managers in the medical field should be
prepared in a special way. It should be managers who have knowledge not only in
medicine but also in economics, law, management, administrative, business,
organizational psychology.
In nowadays, the main problematic issues in the
management of the Kazakh medicine are:
-
Lack of
proper coordination between the Ministry and the regions;
-
Shortage of
qualified heads of organizations;
-
Management
based on monitoring compliance with regulations, rather than on achieving
outcomes;
-
Lack of
independence of health care organizations;
-
The
principle came-saw-punished, must change to come-saw-help.
To create an effective system of public health
requires significant efforts to shift from administrative to economic methods
of management, with clear demarcation of functions between central and local
governments and health organizations themselves.
In this article reflects the
trends of modern management training in general and in particular, in the field
of health. Market conditions require that the head of new knowledge and
specific approaches to management, which necessitates the formation of a
special system of training and retraining.
Today, training managers and their reserve is
carried out in 3 main areas:
1. Initial training in universities and
specialized schools for training specialists in the field of personnel
management - a Bachelor.
2. Training and retraining of graduates in
specialized departments and faculties in the universities - Master's degree.
3. Permanent qualification training in the
branch and regional systems of advanced training in the scientific direction -
Doctorate (PhD).
Work on creating a new and effective system of
training and retraining of personnel management is just beginning. The current
system is not sufficiently effective in a number of reasons: lack of attention
to this issue, lack of funds for education, knowledge in this area, etc.
At the present time in western countries
practiced ensemble system for training managers, which consists in that one group of managers may engage in various levels of management. Many
foreign firms, for each responsible manager is always prepared to replace at
least two people - one ready to begin work immediately if the circumstances so
require, and the other to be prepared for the next two years. Japan places
great emphasis on training leadership training.
A very promising direction in recent years has
been the creation of their own training centers in enterprises and large firms.
The problems of management training are still greater attention in Germany, UK,
USA, Sweden and other countries with highly developed market economies. In Western
Europe, currently operates more than 200 learning centers of management
specialists. The use of advanced foreign and domestic experience, taking into
account the specific conditions of our Republic will help to create an
effective system of training and retraining of personnel management.
Leadership training is carried out mainly to executives possess skills and
abilities required for the realization of the goals of the organization.
Another consideration, inseparable from the previous one, is the need to meet
the needs of a high-level professional development, success, test their
strength. Unfortunately, many organizations do not provide sufficient capacity
to meet those needs by increasing responsibility and promotion. Researchers
have shown that graduates of ministerial business courses noted a large
discrepancy between their expectations of personal growth and career
advancement, and the fact that they were able to provide in reality. If these
expectations have great importance for a person, it is usually dismissed with
such work. No need to talk about the undesirability of managerial staff
turnover due to the high cost of their recruitment and adaptation in the
organization. Replacing an employee can do this in several of his monthly
salary
Management training can be conducted by the
organization of:
-
lectures;
-
discussions
in small groups;
-
parsing of
specific business situations;
-
read
literature;
-
gaming;
-
role-based
training.
Another widely used method is to rotation on the
service. Previously, in the Soviet Union, this method is regularly taken, in
Japan is still there, but in Kazakhstan, it has become a rarity in the last
decade, for example, dermatologists may be at the reception of patients with
dermatological diseases for a long period of time and venereologist - only venereal diseases, while the expert
referred as the dermatovenereologist, and the category he gets, respectively,
and the division of labor is not in its main activity, or physician who worked
in phthisiology for a long time, he does not get the category of Phthisiology,
he get category in therapy, and many such examples can lead to. As for the
movement of the head of lower-level managers from department to department for
a period of three months to one year, the organization introduces a new leader
with many aspects of business. As a result, the young manager knows the various
problems of different sections, clarifies the need for coordination, informal
organization and the relationship between the objectives of various units. Such
knowledge is vital for successful operation at the higher levels, but
especially useful for managers of lower levels of management hierarchy.
Another important technique is the leadership
training in the process of their work. Some firms charge the new leaders such
trivial work that they are disappointed in it. Aware of this problem, some
companies have developed programs under which the prospective new managers from
the outset rather entrust the important work that is a test of their abilities,
but, presumably attributable to their forces. Usually in the beginning, such an
appointment due to the responsible operational activities and about a year
provides constant guidance department.
In one of the researching had established a close relationship between the level of requirements in the
process of training new managers and their subsequent promotion. Those persons
who beginning their work from more difficult tasks, developed a higher quality
of work and were better prepared for future challenges than those who were
given less challenging assignments. The first group of managers and the service
moved too quickly.
In such a way, the current system of health management training in Kazakhstan is set to
the training and retraining, which significantly limits the inflow of skilled
workers in this field. That is why was developed and implemented a new system
of training health managers - MBA program. Even today, for the preparation of
professional managers in medical schools opened for the master degree
"public health".
Literature
1.Egorshina A.P. Human Resource Management: A
Textbook for high schools. - 3rd ed.- Nizhny Novgorod.NIMB, 2003.
2. Kabushkin N. Fundamentals
of Management.
- M.: A
new edition,
2005
3. Fedorova NV Personnel
Management Organization. - M. KNORUS, 2005
4. Tsypkin Y. Personnel management: a textbook. - M.: UNITY-DANA, 2003
5. Shatalov N. Human Resource Management at Work: a textbook. - M.: UNITY-DANA, 2003.